Privacy Policy

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Privacy Policy for Mount Helena Sand and Gravel Supplies

Effective Date: 20/03/2025

Mount Helena Sand and Gravel Supplies is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://sandsupplies.au/, use our services, or interact with us in any other way.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

• Personal Identification Information: Name, email address, phone number, billing information, shipping address, etc.
• Usage Data: Information on how you access and use our website, such as IP addresses, browser type, pages visited, and other diagnostic data.
• Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to improve your experience on our website and gather analytical data.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide, maintain, and improve our services, including the supply of sand and gravel.
• To process payments and fulfill orders.
• To communicate with you regarding your orders, inquiries, or customer service requests.
• To send you promotional offers, newsletters, or marketing materials (only if you have opted in).
• To monitor and analyse website traffic and trends.
• To comply with legal obligations and resolve disputes.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your personal information with trusted third-party vendors who assist in the operation of our business, such as payment processors or shipping companies.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of our      company or assets, your information may be transferred as part of the      transaction.

4. Data Security

We take the security of your personal information seriously. We implement a variety of technical, administrative, and physical safeguards to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access your personal data.
• The right to request corrections or updates to your information.
• The right to request the deletion of your personal data.
• The right to object to or restrict the processing of your personal data.
• The right to withdraw consent where processing is based on consent.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and analyse how you use our website. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: mhsgsupplies@gmail.com

Phone: 0456 426 205